Unit 20, Mayfair House, Redburn Road,
Newcastle Upon Tyne, NE5 1NB
Simply click ‘Add’ to add items to your basket as you’re shopping. You can view the contents of your basket at any time by clicking the ‘My Basket’ button in the top right of each page. Once you’re happy with your items simply click ‘Checkout’ and follow the on screen instructions which will take you to our secure payment page.
For kitchens we offer a bespoke service tailored to your needs. Once designs are completed your quotation will outline ‘Next Steps’ on how to proceed with your order.
All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate.
It is your responsibility to check that the items that you have ordered will fit into your home prior to delivery. Please allow for the fact that, as most of our furniture is hand-made, the dimensions specified on the site can vary by 1-2cm. If your item is large then check that it can pass freely through doors and corridors and have space to turn.
Please note we only deliver to the North East of England / Newcastle Upon Tyne Area.
You may cancel your order (once accepted by us), for any reason, up until the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. This does not apply to orders which are ‘Made to order’. Made to Order, orders can only be cancelled prior to manufacturing.
If for any reason your goods have been damaged in transit, we will either refund your goods or replace it, if the item is in stock, once the original goods have been returned to us.
We take care to ensure the items descriptions and specifications are correct, however whilst the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in the colour caused by the browser software or the computer system you use.
We aim to provide excellent customer service, because our customers are very important to us! If for any reason you experience a problem with your order, please do not hesitate to contact us on 0191 271 1333 or email firstname.lastname@example.org and we will do our very best to try and rectify it as soon as possible!
We accept all major credit and debit cards. Our payment gateway adheres to the most stringent levels of security, ensuring that your details remain secure throughout the transaction process.
We want all our customers to have peace of mind when purchasing from Madison Wesley. We will not pass your personal details on to any third parties and your financial information will be securely destroyed.