Madison Wesley is a market-leading joinery specialist in Newcastle Upon Tyne that creates bespoke kitchens, cabinetry and furniture for a wide range of discerning private clients and design professionals. We offer a seamless concept to completion service, dedicated to designing and manufacturing individually tailored joinery pieces and kitchens individually tailored to each and every client.
Innovative design and finishes are at the very heart of everything we do. Our interiors and architectural background, combined with our creative flair and manufacturing expertise, enable our highly-skilled production team to integrate the latest cutting-edge technologies and finishes into our furniture.

Email: hello@madisonwesley.com
Serving Newcastle Upon Tyne & the surrounding areas.

InteriorsNewcastle.com
Painted Kitchens Newcastle Upon Tyne.

Terms & Conditions

COMPANY

Madison Wesley

Unit 20, Mayfair House, Redburn Road,

Newcastle Upon Tyne, NE5 1NB

ORDERING

Simply click ‘Add’ to add items to your basket as you’re shopping. You can view the contents of your basket at any time by clicking the ‘My Basket’ button in the top right of each page. Once you’re happy with your items simply click ‘Checkout’ and follow the on screen instructions which will take you to our secure payment page.

For kitchens we offer a bespoke service tailored to your needs. Once designs are completed your quotation will outline ‘Next Steps’ on how to proceed with your order.

PRICES

All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate.

DELIVERY
We will contact you by email if there are any changes regarding your delivery.Furniture orders are delivered by a third party furniture courier who will call you approximately 10 days after you place your order to arrange a delivery time – please allow up to 2 weeks from order for delivery of your item.

It is your responsibility to check that the items that you have ordered will fit into your home prior to delivery. Please allow for the fact that, as most of our furniture is hand-made, the dimensions specified on the site can vary by 1-2cm. If your item is large then check that it can pass freely through doors and corridors and have space to turn.

Please note we only deliver to the North East of England / Newcastle Upon Tyne Area.

 

CANCELLATIONS

You may cancel your order (once accepted by us), for any reason, up until the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. This does not apply to orders which are ‘Made to order’. Made to Order, orders can only be cancelled prior to manufacturing.

RETURNS
We hope you are delighted with your order but we do understand that sometimes you will want to return an item.If you are not completely satisfied with your purchases we will happily exchange or refund any unused items with your receipt within 30 days. Goods must be returned in the same condition they were sold, including all original packaging. The return of goods is our customer’s responsibility and postage will be refunded at the discretion of Madison Wesley.

If for any reason your goods have been damaged in transit, we will either refund your goods or replace it, if the item is in stock, once the original goods have been returned to us.

PRODUCT DESCRIPTIONS

We take care to ensure the items descriptions and specifications are correct, however whilst the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in the colour caused by the browser software or the computer system you use.

CUSTOMER SERVICES

We aim to provide excellent customer service, because our customers are very important to us! If for any reason you experience a problem with your order, please do not hesitate to contact us on 0191 271 1333 or email hello@madisonwesley.com and we will do our very best to try and rectify it as soon as possible!

PAYMENT

We accept all major credit and debit cards. Our payment gateway adheres to the most stringent levels of security, ensuring that your details remain secure throughout the transaction process.

PRIVACY POLICY

We want all our customers to have peace of mind when purchasing from Madison Wesley. We will not pass your personal details on to any third parties and your financial information will be securely destroyed.